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About Us

PatioLiving launched in 2009, with two visionaries and one goal in mind: to provide premium outdoor furniture and accessories at competitive prices and offer an exemplary online shopping experience. Over the years, our business has expanded to include over 30 employees in four specialized departments. In spite of our growth, our focus on helping customers, from trade professionals to independent homeowners alike, has remained consistent. With a knowledgeable sales team and “ask-me-anything” customer service representatives, we strive to help each customer to make an informed and knowledgeable purchase that they will enjoy for years to come.

The brands and products featured on PatioLiving are hand selected for quality, durability, and style, and we proudly stand behind every product available through our marketplace. Throughout our seven years in business, we’ve built longstanding relationships with both customers and vendors, keeping us up to date on changing trends and technologies in the outdoor living market, as well as abreast of the shifting needs and wants of our valued customers. These relationships enable us to continue to provide the best products for our customers and ensure that every customer will make the best purchase for their home or business.


What Sets Us Apart?

  1. Extensive Selection: Our comprehensive online collection of over 50,000 products and 80 brands is hand-selected for quality, durability, and style. Our online marketplace rivals any commercial outdoor retailers with a broad selection of outdoor furniture and accessories all in one convenient place. Plus, our curated collections range from destination-inspired collections to best-sellers from our favorite brands, to further inform the shopping decisions of our customers.
  2. Trained Sales & Customer Service Representatives: Beyond extensive selection, what makes us unique is our commitment to customer service through our knowledgeable and experienced customer service team. Each Representative has received comprehensive, hands-on product training from our manufacturers, providing each customer with an exemplary online ordering experience.
  3. Customer Service At Your Fingertips: Our live chat feature gives visitors the chance to interact directly with our customer service staff, who are waiting to assist customers in their quest for comfort, convenience, and style. Each representative has a drive to always put the customer first. Their "ask me anything" style of service that has become a focal point of the PatioLiving success story.

A Reputation You Can Trust

  1. We are proud to be a member of the national Better Business Bureau with an unblemished BBB rating: PatioLiving has maintained its quality of service even while experiencing rapid growth. Though the company is continually evolving and growing, our priority will always be an effortless online shopping experience for our customers.
  2. Customer Approval: Continually striving to improve customer satisfaction, PatioLiving is a trusted and credible retailer, receiving overwhelmingly positive reviews and holding an amazing overall satisfaction rating from Shopper Approved.
  3. Authorized Dealer: We are an Authorized Dealer and Authorized Online Retailer for every brand we carry, which means better and faster service.

Shop With Confidence

  1. High Standards for Quality: Our commitment to a superior shopping experience begins with our selection of fine furniture manufacturers. We only select from brands which meet our high standards for quality. Every product is guaranteed for comfort, durability and quality construction.
  2. Low Price Guarantee: At PatioLIving, we strive to satisfy our customers and stand by our 100% Low Price Guarantee. If you find a lower advertised price on the same item, call us directly and a customer service representative will do everything they can to beat the price, or fill out the form on our website and you will receive a prompt response to your price matching request.
  3. Safe & Secured Experience: We proudly display the McAfee Secure trustmark on our website, so customers can feel secure knowing we've passed McAfee's intensive, daily security scan. You can also be confident in knowing that we are a verified Authorize.Net merchant.
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PatioLiving, Inc
980 N. Michigan
Suite 1310
Chicago, IL 60611
 

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